How to book ferry ticket

Finding Ferry
Filling travel information

Fill your departure data:

  1. Choosing departure route
  2. Select date of travel
  3. How many adult passengers and child passengers
  4. Indonesian ticket / Non Indonesian (In one booking can consist both)

Fill your return ticket's data:

  1. Tick for two way tickets
  2. Choosing return route
  3. Select return date

Click Find Ferry to continue searching your booking

Departure
Choosing Departure Ferry

Explanation:

A. You are in first step to do booking which is choosing departure

B. Ferry name and Departure time and Est. Arrival time, all time are based on location's local time.

Ex. From Batam to Singapore, depart at 06:00 Indonesian Time, arrive at 08:00 Singapore time

C. Ticket price (one way or two ways based on selection)

Price included:

  • All-In: Include all sea ports tax
  • Incl. Depart Tax: only include depart port tax, and you need to pay for return port tax according to which port you are going back from
  • Not include Tax: price only include ferry ticket and you need to pay for all port tax

Choosing one of ferry departure you would like to book.

Return
Choosing Return Ferry

Explanation:

A. You are in step 2 to do booking which is choosing return ferry

B. Ferry name and Departure time and Est. Arrival time, all time are based on location's local time. Ex. From Batam to Singapore, depart at 06:00 Indonesian Time, arrive at 08:00 Singapore time

C. Ticket price, Included means price you selected are already two ways.

Choosing one of ferry return you would like to book.

Contact & Passengers
Filling contact person & passengers detail

Explanation:

A. You are in step 3 to do booking which is fill contact and passengers

B. Your departure detail

C. Your return detail

Fill contact by "Click Here to Fill Contact":

  1. Full name of contact
  2. Mobile no that can be reached
  3. Email address that can receive e-Ticket

Fill passenger data by "Click Here to fill passenger":

  1. Full name based on ID Card / Passport
  2. Title (Mr. /Ms.)
  3. Passport No.
  4. Date of Birth
  5. Passport expiry
  6. Nationality / Country of Passport Issued

Click Book Now button to continue making the booking, and go to Payment Step

Doing Payment
How to choose pay booking before given time

Explanation:

A. You are in final step to do booking which is making payment

B. Payment must be paid before time given from system, and if exceed time given booking will be cancelled

C. Amount break down and payment amount must be match according to total amount displayed, included last 3-digit. Amount will also show in other currency for your reference

Payment using Saved Cards:

if you already logged in your user, you can save your payment card for your next payment. And it really saves a lot of time. Don't worry, you will always prompt to input 3-digit CVV every time transaction.

How to pay using Saved Cards:

  • Just choose card you would like to use, and click Pay Now button
  • Input 3-digit CVV and click again Pay Now button

For guest users, you can free to choose any payment you like

1. Bank Transfer / ATM Transfer

For manually transfer to our Bank Account, transfer different bank is not recommended, because we predict it will exceed time given. And transfer is only accepted using Internet Banking, Mobile Banking, or ATM Transfer.

2. Credit Card

Payment using any Visa or Mastercard. For registered users now can save your card for next booking.

3. BCA Klikpay

Using BCA klikpay which will redirect to BCA web page.

4. Mandiri Clickpay

Using Mandiri Clickpay which will redirect to BCA web page.

Just click Pay Now button after reading instructions above

Screen will show Bank account detail which user can do transfer to, after you have done transfer process just click I Have Paid button to confirm your transfer

Fill credit card detail:

1. Name of card holder

2. Credit Card Number

3. Date of Valid Until (MM/YY)

4. 3-Digit CVV (behind the card)

5. Tick if you want to save the card so can be use for next time (only for registered user)